Receiving and Decrypting Cloud Backup Data
If necessary, the Clarity LIMS Support team can provide a backup of your Clarity LIMS data. The data are contained in an encrypted file, which can be downloaded from a secure SFTP server.
To receive the backup data file, provide the Clarity LIMS Support team with a GNU Privacy Guard (GPG) public key.
For instructions on generating a GPG public key, see the following documentation:
For Microsoft® Windows®, see .
For Linux® or Mac®, see .
Receiving and Decrypting your Backup Data
After the Clarity LIMS Support team has received the GPG public key, they do the following actions:
Create a backup file encrypted with the key.
Place the backup file on the LIMS SFTP server at sftp.clarity-lims.com.