Users

The Users tab is only available for LabLink admins. This tab displays a list of pending requests and all users. If there are any pending requests, a red dot appears on the Users tab.

In the All Users section, only approved users display. The account status for each user shows as Active or Deactivated.

Review User Request

Pending requests require a LabLink admin to approve or deny the request. To approve or deny the request, complete the following steps:

1. Select the name of the pending request.

   A Review User Request window displays with the option to approve or deny.

2. Approve or deny the pending request.

   • To approve, update any of the prepopulated fields and provide a user ID. When all fields are correct, select Approve and an email is sent to the requester stating that the request has been approved.

   • To deny, select Deny and provide the reason for the denial. After entering in the reason, select Deny and an email is sent to the requester with the reason for denial.

Deactivate a User

To deactivate a user, edit the user information as follows:

1. Select the name of a user.

   The User Information screen displays.

2. Select Edit.

3. Deselect the Active checkbox (under Account Status) to deactivate the user.

4. Save changes.

Create a New User

Create a new user from the Users tab:

1. Select Create.

   The Create A New User screen displays.

2. Define the user information, which includes the following fields:

   • First Name

   • Last Name

   • Title [optional]

   • Phone Number

   • Email Address

   • User ID

   • Role

   • Submitting Lab Name (Account).

3. Select Create.

Roles and Permission

LabLink offers the following two roles:

• An admin role grants access to all submitted projects and samples, resources materials, users, configuration, and the Contact Us tab. The LabLink admin role is equivalent to a system administration role.

• A collaborator role grants access to the submitted projects and samples from that user, available resource materials, and the Contact Us tab. The collaborator role in LabLink does not grant access to Clarity LIMS.

All users with a collaborator role in Clarity LIMS appear in the LabLink All Users list.